Well, I handle social media for businesses as well as design websites which is why I said what I said.

Writing is more than just writing as well as SEO and analytics play a heavy role in determining what you’re going to write about, how to promote it, etc.

But at their corps, social media and design are arts/writing type work.

As I said, that hasn’t been my experience with computer support, but that’s not my wheelhouse so I will defer to you on the topic.